Communication ~ From Resume to Interviewing

I have tried to give you much information on communicating your skills in your resume so that you gain the attention of a prospective employer. I know the importance of wording in your career endeavors but getting the interview is just the beginning. So, let’s say that you have created a dynamite resume using things like keywords ~ just as a refresher ~ soft skill keywords are things like:

  • reliable
  • flexible
  • adaptable

Action keywords are often found at the beginning of the bullet statement:

  • prepared ______
  • presented ________
  • streamlined ______

and the last are industry related keywords: As a Career Coach I might use words such as:

  • facilitate
  • resume
  • interviewing
  • group coaching
  • intake assessment

An Administrative Assistant might use words such as

  • Customer service
  • Keyboarding @ ____wpm
  • phone skills
  • scheduling meetings and appointments.

Each person knows their industry and job so the words would be based on what you do, who you do it for, and of course the job description you are looking at…

You have created a dynamic resume and the employer wants to meet you…what now?

Now it is time to communicate your skills both orally and with body language to show the prospective employer that you are the best person for the job. Of course you will look over your resume, because it has been written specifically for, and tailored to the position but you don’t want those to be the only words you use because if they haven’t already seen the resume, they will when you walk into the interview and hand it to them.

Yes that is one of the first communication items when you are interviewing ~ never assume that the interview person or panel has seen your resume because in reality they may not ever get the chance to see it if you don’t give it to them. Interview panels often must only rate you on what you do and say while you are in the room with them; they often may not be allowed to have any advance information to create any preconceived ideas before meeting you. This gives everyone an equal chance when you walk through the door.

The first line of communication is your “first impression” and how you walk into the room…walk tall and confident, give a firm handshake, and make sure you look the interviewer(s) in the eye and tell them you are glad to meet them and repeat their name. Make sure you smile and are friendly without being overly excited; you want to show you are happy to be there. Nonverbal communication is very important, sometimes even more important than the words that come out of your mouth because if you are telling me that you are comfortable in stressful situations but you are sitting across from me biting your fingernails or tapping your pen on the table, I might be wary of what you are saying and what your actions are telling me.

Keep this in mind…if you have turned in a resume and the employer wants to talk to you…you have already done something to impress them so be confident that they have seen what you know…you know that you are a great person for the job, maybe even the best person for this particular job. Make sure you walk in with confidence to show them that you know you are great at what you do and that you can make their company better by bringing your skills to them.

Next time we will focus on your “elevator speech” and how to make it sound awesome and convincing…

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“Loretta is a highly experienced and productive professional in the field of Workforce Development, Job Readiness, Career Counseling, Workshop Facilitation, and Job Search Preparation. I have worked with her closely for over six years, and she has consistently been a valuable, key resource in the employment community. For three of those years, she was at Napa Valley College as a resource specialist in their career center... 
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