Communication ~ In General it is a skill to build ~ Listening is a communication skill

I have spent a lot of time working on communication information because so much of what we do when we are job searching is about communication and it is so very important that we put our best foot forward and communicate effectively. I was working with someone recently and I asked him to tell me what communication means and he sat for a minute and then broke it down pretty succinctly in four words, well actually four if you want to be technical because one way to communicate has 2 words, those words are: talking, writing, listening and body language. Those are the primary ways to communicate, of course we have other ways such as sign language, volume, tone, etc…but they fall under the 3 categories because if you use sign language it is words in body language, so to speak. Tone comes under talking and of course writing covers all kinds of communication whether you are providing it or taking it in because you are reading it.

Let’s take a look at the importance of being a good listener. Listening is a skill that can be learned and should be learned because most people don’t listen,  people are often thinking of what they are going to say next and very often this causes them to miss significant points in a conversation. So what does that have to do with job searching? It has lots to do with job searching because if a prospective employer gives instructions or asks a question, you better listen so you can follow the directions or answer the question(s) correctly.

I want you to think back and honestly try to remember a time or times when you missed a point or answered something sort of off topic because you weren’t paying attention. Well, you certainly don’t want that to happen when you are talking with a prospective employer. People speak at about 125-175 words per minute but most people can listen intelligently at about 800 words per minute so it is fairly easy to see why a person’s mind would wander. Also people usually change about 75-80% of what you say into what they want to hear because people are not taught to listen. We hear things all the time, the sound of a train or siren, traffic going by, a dog barking outside, or children playing just out of sight…think about it…we hear things all the time but how often do we stop to really listen to what we hear? Our minds work very quickly and so it can be quite easy to let your mind wander into other things.

Also it is a stressful time when we are in an interview or talking with someone we want to work for and our minds can be running through many ideas, thoughts, fears, or statements we want to make sure we say, thus we might not be paying as close of attention as we should. It is critically important that we listen carefully to everything that an employer wants or says so we are on the same track.

So how do you become an active listener? Repeating back what you hear (or think you hear) is always a great way to make sure that you heard correctly. Asking questions in between a persons statements to you will help you stay focused. Inquiring if you understand them correctly by restating what they have said, in your own words, so they have a chance to let you know if you have gotten off track or if they maybe aren’t explaining things correctly. Of course nodding your head in agreement or using sounds (uh huh, oh, yes, mmmhmm)  or words to convey that you are listening is a good idea too.

We will talk more about listening skills in communication next time…see you then…

3 Responses to Communication ~ In General it is a skill to build ~ Listening is a communication skill

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  • Hallie says:

    That?s not just logic. That?s rlelay sensible.

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“Loretta is a highly experienced and productive professional in the field of Workforce Development, Job Readiness, Career Counseling, Workshop Facilitation, and Job Search Preparation. I have worked with her closely for over six years, and she has consistently been a valuable, key resource in the employment community. For three of those years, she was at Napa Valley College as a resource specialist in their career center... 
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