Caroline Branstetter

555 Carole Circle ~ Glendora, CA 94533 ~ (707) 555-6291 ~ sbranstet@yahoo.com

Employment Goal

Provide persons, families, or vulnerable populations with the psychosocial support needed to cope with chronic, acute, or terminal illnesses

Relevant Skills and Experience

Complex Problem Solving  

• Identified complex problems and reviewed related information to develop and evaluate options and implement solutions.
• Assisted individuals with chronic mental illness to achieve independent living skills in order to maintain within the community setting; collaboration with County personnel.
• Assisted clients with barriers to employment by helping them with decision-making skills to support growth and independence
• Worked closely with clients to ensure they understood treatment plans and options and services that were available to them while in and out of the program

Client Services and Intake

• Assessed client eligibility during intake interviews and determined the type of services they required and in what programs they should be placed
• Provided career and vocational counseling, employment plan completion,
• Made referrals to various programs and agencies, supportive service determination
• Completed and transmitted necessary paperwork to ensure clients received approved benefits,
• Tracked and followed up to ensure projected numbers for retention services were met
• Assisted clients with job placement and job retention strategies, training and advancement opportunities
• Maintained an average case load of 80 active clients
• Worked closely with Job Readiness Specialist to ensure that clients were attending required workshops, performing and participating in individual and group activities, and providing them with information that would make each client more successful

Critical Thinking

• Used logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
• Provided counseling using Cognitive/Behavioral intervention and the strengths perspective
• Advised on crisis assessment and intervention to appropriately assess the escalation of a situation to intervention and de-escalate or to make appropriate decisions to manage safety of others and self

Employment History

Relief Counselor ~ Company ~ City, State ~ Dates

Education

Master of Social Work ~ California State University Sacramento ~ Sacramento, CA

Bachelor of Science ~ Administration of Justice ~ Sonoma State University, Santa Rosa, CA